Get FREE Delivery When You Order Over Rs.3000

  1. Payment Options: At Glamorous Divine, we provide various payment methods within Pakistan, including Cash on Delivery, Bank Transfer, Easy Paisa, and Jazz Cash.
  1. International Payments: For orders outside of Pakistan, we accept payments through Western Union in advance or via bank transfer.
  1. Order Confirmation: To confirm your order, you can reach out to us through our Facebook page, Instagram, or WhatsApp by sending your address and contact details.
  1. Make to Order Products: Our MAKE TO ORDER products are pre-orders and require a preparation time of a minimum of 2 to a maximum of 3 weeks. Payment for pre-orders must be made in advance.
  1. International Orders: International orders have a minimum delivery duration of 2 to a maximum of 3 weeks. Upon completion and dispatch of orders, a tracking number will be provided via email.
  1. Customer Communication: For complaints, suggestions, and queries, please contact us through our Facebook page, email, or phone.
  1. Delivery Timings: Our riders follow routes rather than specific timings, and we appreciate your cooperation in this regard.
  1. Product Issues: In the event of any damage, fault, or discrepancy, Glamorous Divine will take responsibility for replacing the product. Customers need to return the parcel via any courier service to our address.
  1. Exchange Policy: Customers wishing to exchange items, such as bangle size or design, will be required to pay a delivery charge of PKR 250/-
  1. Order Changes: Order cancellations or changes can be made within 2 hours of order submission. Requests for cancellation or changes will not be entertained after this period. Customers are advised to promptly accept their orders.
  1. Address Accuracy: Customers are requested to provide a complete and accurate address, including house number, block number, street number, or the nearest famous landmark, to ensure successful delivery. Orders with incomplete addresses will be canceled.
  1. Refund and Return Policy: We strictly adhere to a no-refund and no-return policy.
  1. Sale Items: Please note that sale items or stock clearance items are non-exchangeable and non-refundable. 

At Glamorous Divine, we prioritise transparency and customer satisfaction. If you have any questions or require further assistance, please do not hesitate to contact us.